FAQs

Frequently asked questions

Why has Elevance Financial contacted me?

If you received a call or letter from us, we have found records showing that a government agency may be holding money that belongs to you, for example surplus funds left over after a tax sale. We contact owners because agencies often only publish a notice or mail a letter to an old address.

What kind of funds might a government agency be holding?

Common examples are surplus (excess) proceeds from a tax sale or foreclosure sale, unclaimed property, and refunds that were never paid out. We identify these funds and help you with the claim.

Can I claim the funds myself?

Yes. You may be able to claim directly from the agency holding the funds without paying anyone. Many owners choose us because each agency has its own forms, deadlines and proof requirements, and we handle that work for you.

What does it cost?

Nothing up front and nothing out of pocket. We work on a contingency basis: we are paid an agreed percentage only if your funds are recovered. If nothing is recovered, you owe us nothing. The fee is set out in writing before any work begins.

How can Elevance Financial help me retrieve my funds?

We confirm the funds, gather the documents the agency requires to prove your entitlement, arrange a notary if needed, file the claim and follow it through until payment is issued.

What if the owner has passed away?

Heirs may still be entitled to the funds. These claims usually require extra documents, such as probate or heirship records. We will explain what the agency requires in your situation.

Will you ask for my bank or card details?

No. We never ask for payment up front or for sensitive financial details over the phone. Your information is kept confidential and used only to process your claim.

Why should I trust Elevance Financial with my case?

Our team is trained in the government claims process by attorneys who specialize in this field. We explain every step, put all terms in writing, and keep you informed until your claim is resolved.

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